FAQ - Individual Verification / KYC

1. Why is identity verification necessary?

Identity verification is a process used by financial institutions and other regulated organisations to establish users' identity. "Know Your Customer" (KYC) is an individual verification standard and Bitget will verify your identity as a conduct of risk assessment to mitigate risk.

2. How is identity verification related to my access to Bitget services?

Starting from 1 January 2024, identity verification is mandatory for deposits and trading for all Bitget accounts.

3. How much can I withdraw per day after completing the identity verification?

For users of different VIP levels, there is a difference in the withdrawal amount after completing identity verification:

VIP Level	Before Verification	After Verification
VIP 0	Daily withdrawal limit: 20,000 USDT Monthly withdrawal limit: 100,000 USDT	Daily withdrawal limit: 3 million USDT
VIP 1		Daily withdrawal limit: 6 million USDT
VIP 2		Daily withdrawal limit: 8 million USDT
VIP 3		Daily withdrawal limit: 10 million USDT
VIP 4		Daily withdrawal limit: 12 million USDT
VIP 5		Daily withdrawal limit: 15 million USDT

4. What are the benefits of identity verification on Bitget?

Other than the increase of withdrawal limits, you can access to crypto deposits, fiat deposits and P2P trading on Bitget.

5. Can I complete individual verification on my sub-account?

You can only complete individual verification on your main account. Once you complete identity verification on your main account, you will enjoy the same access on your sub-accounts.

6. Can I complete individual verification on more than one Bitget account?

Each user can only complete identity verification on one Bitget account. If you wish to open a new account on Bitget, it is recommended to activate a sub-account as long as your main account is verified.

7. How many times a day can I attempt for individual verification if it fails?

Each user may resubmit for KYC verification for 5 times in 24 hours. After 5 attempts, you will have to wait for 24 hours before trying again.

8. Can I change my identity information after verification?

You cannot change your identification information with your existing KYC. However, if there is any mistake (missing alphabet, numbers or wrong D.O.B) in the information you submitted, please contact customer service for further assistance.

9. Can I delete my individual verification?

You cannot delete your identification verification unless:

· You had changed your nationality (e.g. migration).

· You could not proceed your fiat deposit/withdrawal with your SEPA account. Please ensure both SEPA account Bitget account have the same identification information.

Note: Users have to bear the consequences for any loss of funds if any misuse of KYC information is conducted, as it may lead to account dispute or fraud related activities.